Request from your account
- Sign in and complete contact-email verification if prompted.
- Open Privacy & your data in Account settings.
- If you want a copy first, choose Download my data. The export includes your profile, saved design documents and versions, order records, and quote requests. It excludes artwork files and sign-in secrets.
- Open Request account deletion, then choose Request deletion review. Check the same section for the review status.
What review means
Pending means your request is awaiting review. Reviewed means DEMI recorded a review. Contact support to confirm the outcome.
If your request covers specific information, such as your profile, sign-in connections, saved designs, or artwork, describe it when you contact support.
For questions about the review, email demidesigns-support@googlegroups.com.
If you cannot sign in
Email demidesigns-support@googlegroups.com with the subject DEMI account deletion request. If possible, send it from your account's registered email address and explain which account and information your request concerns.
We need to establish account ownership before changing or removing account data. Support may ask you to complete a separate verification step. Do not send passwords, login or verification codes, authenticator secrets, or recovery codes.
Disconnect a sign-in method
To remove a sign-in connection, open Sign-in & security in Account settings. Under Connected accounts, choose Unlink beside the provider. A recent sign-in may be required. Keep another working sign-in method so you can still access your account.
You can also manage DEMI's connection in your Google account settings. To request deletion of your DEMI account or saved designs, submit a deletion review.
Browser drafts and downloaded copies
Guest drafts can remain in your browser's site storage. Clearing site data for demidesigns.app removes that browser's local drafts and may sign you out. It does not delete cloud saves.
Previously downloaded design files remain on your device or wherever you copied them. A DEMI account-data review does not automatically remove those copies.
Read the privacy policy for more about the information handled by the service.